Consumer Survey Report 2015:
How Consumers Judge Their Viewing Experience

OTT Consumers’ Patience & Loyalty Tightly Tied to Viewing Experience

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Stream interruptions, inadequate picture fidelity and other poor streaming experience issues prompt nearly three-quarters of all OTT video viewers to give up in the first four minutes of playback.

In this free report, find out:

  1. How tolerant viewers are when faced with a poor video experience.
  2. If viewer attachment to specific OTT services vacillates after just one bad experience.
  3. If a poor experience on one device impacts viewing across other devices.
  4. Who consumers blame for poor viewing experiences.