QoE

QoE

Are You Measuring What Matters in OTT Delivery?

One thing all streaming providers know for sure is that they need data (even if they don’t know what kind). Here, industry experts explore how the data analytics world is evolving, the value of getting the right data, and how data can be key for growing revenue.
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QoE

Viewers Are Watching Everything from Everywhere. Now What?

For customers, the streaming journey is filled with starts, stops, and detours as they hop from one device to another to watch the latest big show on an array of streaming services. For the viewer, it’s all about flexibility and convenience. For streaming providers, though, it’s a different story. 
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QoE

Piecing Together the Problem of Device Fragmentation

Streaming continues to reign supreme for viewers, and operators are navigating the delivery of content on a seemingly endless array of devices. Add to that the associated platforms, operating systems, and updates, and it’s no wonder device fragmentation has become a major issue for streaming services. Explore what device fragmentation looks like, common challenges impacting streaming providers, and best practices for getting it under control.
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QoE

Case Study: Customer Care

Learn how a U.S.-based streaming business with tens of millions of users was able to resolve calls faster and reduce call center operations by $564,000.
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QoE

Revolutionizing Video Streaming Technology

The main challenge in revolutionizing video streaming technology is devising a way to measure every second of every kind of content—live, short- and long-form, and social—across every type of device. Learn how it's being solved.
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QoE

Case Study: Integrated Media Company

Learn how this integrated media organization used Conviva's unique combination of consulting, retention analysis, industry benchmarking, and performance reports to grow revenue and reduce churn.
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QoE

Business Benefits Enabled by Conviva

In a previous blog, we explained the cost savings that organizations experience with Conviva, according to the Forrester: Cost Savings and Business Benefits Enabled by Conviva report and now we’ll focus on the business benefits that were uncovered.
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QoE

Case Study: Doubtnut Aces EduTech Video with Conviva

Doubtnut teamed up with Conviva to illuminate blind spots and safeguard students’ offline video learning. Doubtnut implemented Conviva Experience Insights for real-time quality of experience (QoE) monitoring and Viewer Insights to granularly slice and dice learning assets and troubleshoot problematic clips.
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