Single Source of Truth for Your Streaming Video Business

Integrated analytics to optimise your viewer experience and engagement.

Experience Intelligence

Optimise Viewer Engagement and Satisfaction

Don’t leave viewer experience to chance. Leverage real-time, continuous measurement to monitor content and ad performance for your streaming video business across every stream, every screen, every second. Automate quality of experience (QoE) issue detection, resolution, and optimisation for flawless video performance.

Don’t Leave Viewer Experience to Chance

The Conviva Experience Insights Suite fuels unified viewer experience measurement continuously across content and ads, informed by the world’s largest and most trusted streaming video data set. Reduce churn, avoid inventory waste, accelerate issue resolution, and ensure more predictable video delivery.

Trust Your Data

Stream with confidence with the world’s most trusted video intelligence. Proactively surface relevant QoE information at the right moment to understand performance in real time and safeguard viewer experience.

Automate Viewer Happiness

Reduce churn and maximise engagement by automatically identifying problems affecting the viewer experience. Understand business implications and get to the root cause to resolve issues before your users are impacted.

Know The Score

Data without context is meaningless. Benchmark against your peers to take action on the latest industry and competitive trends as well as to understand your strengths and weaknesses.

Audience Intelligence

Engage & Monetise Your Viewers

Know your viewers better to elevate your streaming video business. Map your viewer journeys across owned and operated platforms and social media to deliver more personalised experiences. With unified streaming video and social media intelligence, deeply understand what your viewers want and better engage and monetise your growing audiences. Activate target audiences and content series across platforms, win and retain sponsors.

Seamlessly Map Viewers’ Journeys Across Social & Content

Conviva’s audience intelligence combines streaming video and social analytics for an unprecedented understanding of your viewers. Make more of what they want and less of what they don’t, keeping your viewers happy and attracting new ones.

Personalise Your Viewer Experience

Learn from continuously refined intelligence about your viewers’ behaviours across time, locations, content, apps, and devices down to the household level. Grow audience engagement and brand loyalty.

Optimise Video Strategies

Seamlessly identify content that pulls audiences in and holds their attention. Refine your content and social strategies through a deeper understanding of your viewers’ unique preferences.

Align Your Business

Seamlessly share consistent content and social intelligence across your business to drive critical decisions in content acquisition, marketing, research, and more.

Trusted by leading content providers

Setting industry standards for a decade+

150 Billion

Streams every year

3 Billion

Sensors in apps

1.5 Trillion

Events per day

46

Patents issued

Ad Insights is instrumental in monitoring our video ads and helps us detect ads that fail to play or are playing at low quality. With this visibility, we’ve been able to resolve issues quickly to provide the best possible viewing experiences.
— Jarred Wilichinsky, VP of Video Monetisation and Operations, CBS Interactive
To stay ahead in the streaming TV market, you have to keep pushing the boundaries of technology innovation and building for what’s next. Sling has done that many times over, most recently with our next-generation architecture. Conviva has repeatedly set the standards for real-time streaming media intelligence and does it again with the latest generation of Experience Insights.
— Christine Weber, Sr. VP of Engineering, Sling TV
As a rapidly expanding global sports broadcaster, data forms a central role in our continued success. With each new market launch, it’s crucial that we understand the territory-specific nuances of user behaviour, device demographics, and platform infrastructure in real-time. To deliver the world class service that our passionate subscribers expect of live sport streaming, we choose Conviva as our key strategic partner.
— Nick Grimwood, Operations, DAZN
Conviva’s comprehensive streaming measurement data has been a trusted source of truth for our streaming platform.
— Tone Krohn Clausen, Chief Product & Digital Officer, Canal Digital
Hulu’s rapidly scaling business requires a deep and detailed view of our video and customer systems. Through our partnership with Conviva, Hulu is able to gather granular insights in real-time across our live and on-demand services that help keep us at the top of our game.
— David Baron, VP of Content Business Operations and Digital Supply, Hulu
With Content Insights, we have a much deeper understanding of what, where, when, how our viewers are streaming. As we continue investing in the evolution of Warner Media, and unlocking opportunities for growth across our brands, Conviva will remain a strategic partner for us.
— Robert Jones, VP Data Platforms & Strategy Operations, WarnerMedia
We see enormous potential in customising our outreach and content strategies for viewers in every market. Conviva Content Insights will support us to deepen understanding of the consumer’s viewing content preferences and behaviours to continue to deliver the best entertainment experience.
— Allen Hankins, AVP OTT & Digital Technology, Vrio (formerly DirectTV Latin America)
TikTok is NASCAR’s first new platform in more than five years. While our team spends a great deal of time creating compelling content on our channel, Conviva’s TikTok analytics will allow us to not only make data-driven decisions in publishing, but also share success stories in a way that’s more digestible to all of our internal stakeholders.
— Chris Littman, NASCAR, Director of Social Media Strategy
Conviva Social Insights has made investing resources and time into Instagram stories a no brainer. By seeing the data day in and day out, we continue to see growth and consumption of our content, and it’s very easy to adjust on the fly. This year, we’ve worked more closely with our takeover teams to give them even better indicators as to what works best when executing an Instagram story on our account and thus the growth continues.
— Chris Dion, Associate Director of Digital and Social Media, NCAA
The tools and data partnerships we have are vital to our success. We have a great relationship with Conviva Social Insights. They deliver a great resource for us. Whether it be engagement rates or other metrics, they play an important role in what we do.
— Norris Scott, Vice President, Analytics & Insights, NASCAR
None of the 10+ awards we have won this year for our social video would be possible without having solid ROI, helped by the metrics and strategy that Conviva Social Insights provides for us.
— Carmen Collins, Social Media Lead, Cisco
In the past year, we've seen our Instagram Stories reach rate increase by 100% and our average reach increase by 150% by fully committing to what our analytics are telling us. That includes paying close attention to the KPI's provided by the IG API and applying our learnings accordingly. We have many tools & platforms available to us, but the key separating Conviva from other service providers, aside from the amazing platform performance, are our account managers. Our Conviva managers feel like part of our brand team. They always put great time and effort into their work and insights to make our content perform better, and actively suggest things we can do to improve rather than just waiting for us to ask specific questions. Our Conviva team makes all the difference in our day to day use of the platform, and they are why we are able to find the best value for our company by working with this platform.
— Rosty Elkun, Digital Marketing Manager, Awesomeness at Viacom

It’s Not About the Data. It’s What You Do With It.

Bring your entire business together to focus on what really matters.

The Conviva Difference

Unmatched Scale

Inside 3 billion applications, analysing 1 trillion data events per day, across 180 countries.

Real-time

Cross-screen, viewer-centric video intelligence for every second of every stream.

Comprehensive

Complete, consistent, AI-driven data correlated and actionable, organisation wide.

Built for video

Purpose built to drive decisions that maximise engagement, revenue, and ROI.

The State of Streaming

We compare more cross platform streaming data than anyone in the business.

This is the benchmark.

Download the Report