Conviva Leadership
Technology TeamsDeliver better video
Minimize time to resolution with complete visibility.
Always know what’s happening
Drill down into the viewer experience across content and ads with intuitive multi-dimensional filters.
“Conviva’s outstanding integration services and customer support, unparalleled data accuracy, and market leading product capabilities have greatly improved the experience we provide our customers across multiple media channels and provides us with a single source of truth across the business.”
Trends Dashboard
Viewer Sessions
Automate the usual, focus on the unusual
Ensure flawless delivery of your stream with automated issue detection, diagnosis, and resolution for rapid response.
“The majority of triaging an incident is the identification of the problem, and then usually fixing the problem is the quickest part. So, by leveraging these QoE tools, you are cutting all that time by at least half.”
Intelligent Alerting
Optimize video delivery on the fly
Improve viewer experiences with AI-powered, multi-CDN optimization that intelligently routes traffic and minimizes CDN costs.
“Implementing the third-party QoE was the first step to be able to say to our CDN providers, ‘If you are able to deliver that quality, and you are competitive on price, we will give you more traffic.’”
Precision CDN Optimizations
Keep everyone happy
Anticipate and address issues in real-time before they become customer service problems.
Customer Care
Viewer Sessions
“It is critical that the experience of our online audience is equal to that of our traditional television viewers. Because Conviva enables us to monitor in real time the experience of each individual customer, we are confident that our reputation as the broadcaster Norwegians turn to for high quality remains strong.”