Conviva Works With ServiceNow to Provide Next-generation Customer Service for Streaming Customers
The new Conviva and ServiceNow integration enables streaming providers to offer more reliable streaming services and personalized customer care experiences.
Forrester: Cost Saving and Business Benefits Enabled by Conviva
According to the Forrester report an organization can receive an ROI of 340% in using Conviva, with Forrester’s model organization seeing “benefits of nearly $3.6M over three years versus costs of approximately $817K adding up to a net present value of more than $2.8M.”
Conviva's State of Streaming Q1 2021
Conviva’s new State of Streaming Q1 2021 report reveals global spike in streaming during first quarter 2021 and viewers flocking to big screens.