Conviva Recognized Across Multiple G2 Fall 2025 Reports: A Leader in Digital Analytics

Conviva Named a Leader in Digital Analytics

We’re proud to share that Conviva has been named a Leader in the G2 Fall 2025 Digital Analytics Report, an achievement powered by authentic customer feedback and reviews. This recognition underscores the trust global enterprises place in Conviva to deliver real-time performance analytics that connects patterns in customer experience with technical performance and business outcomes—empowering teams to identify growth opportunities and resolve issues as they happen.

Key Highlights from G2 Fall 2025

Digital Analytics | Fall 2025 – Leader Badge

Conviva’s leadership in Digital Analytics reflects the value we bring through the Operational Data Platform (ODP), which helps product and engineering teams uncover behavioral patterns connected to business outcomes.

Customer reviews highlight:

• Actionable insights at any scale – pinpointing growth opportunities hidden by other tools that increase conversion rates and customer loyalty, and points of friction with root cause.
• Faster resolution times – reducing mean time to detect (MTTD) issues to under 60 seconds and cutting MTTR by up to 90%.

Mid-Market Grid Report for DEM – High Performer Badge

Conviva was also recognized as a High Performer in Digital Experience Monitoring (DEM) for mid-market companies, ranked alongside industry players. This reinforces our differentiation: while DEM solutions monitor performance, Conviva delivers full-spectrum visibility—without sampling—into patterns of customer behavior and their connection to business outcomes.

Implementation Index for Digital Analytics – Ease of Onboarding

Conviva’s strong placement on the Implementation Index highlights one of our core strengths: fast, seamless onboarding with rapid time-to-value.

Thanks to the Conviva Sensor, a lightweight SDK, and the patented Conviva Semantic Mapper, customers can get moving with Conviva within minutes—without client-side instrumentation or error-prone manual tagging.

Regional Recognition – High Performer in India and Asia

Conviva earned High Performer Badges in G2’s India and Asia Grid Reports for Digital Analytics, signaling our rapid regional growth and commitment to supporting global enterprises.

Expanding Leadership to AI Agents

Conviva’s recognition as a Leader in Digital Analytics isn’t just about mobile and web apps—it reflects the strength of our continuous, outcome-based performance analytics platform across the next wave of digital experiences: AI agents.

As enterprises move AI agents into production, they face challenges with hallucinations, failure loops, latency, and business misalignment. Traditional AI monitoring and observability tools fall short because they don’t capture the stateful, outcome-driven patterns that define agent reliability.

That’s where Conviva comes in. With our new Agentic Performance Insights, enterprises can:

• Continuously evaluate agent performance at scale — tracking billions of sessions across all users, devices, and geos.
• Diagnose failure loops and reliability gaps in real time — from agent reasoning steps to downstream tool calls.
• Connect agent quality directly to business outcomes — ensuring responses don’t just work technically, but actually drive conversion, retention, and revenue.

By extending our proven Digital Analytics foundation into the agentic era, Conviva helps enterprises future-proof their AI investments — the same way we’ve long helped them optimize web, mobile, and video experiences.