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your entire operation to true customer experience.

Monitor and act on a unified view of user experience, engagement, and system performance, in real time, at a massive scale, and without sampling.

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Conviva Honored by Confluent with Data Streaming Case Study of the Year Award

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Customer Story

Solved Customer Login Issues Before a La Liga Match

“Thanks to Conviva we have been able to model our user experience and solve a problem that was affecting our end users, but whose importance we had not been able to understand with any other solution.”

Miguel Ángel Rodriguez ​, Big Data Technical Manager

$360K
Preserved Ad Revenue
4.8M
Streaming Minutes Preserved In One Week
$238K
Retained Subscription
Revenue

Customer Story

Resolved User Experience Issues During App Release

“When we released the new app version, we thought everything looked great. But soon after, Conviva triggered on AI Alert indicating something went wrong. Conviva enabled us to solve the issue fast, ensuring a high-quality experience for thousands of our customers.”

Jhanett Marcano, Senior TPM

106K
User saved from Suboptimal Experience
99%
Reduction in MTTD

Customer Story

Saved Subscription Revenue with Experience-Centric Customer Monitoring

Conviva gives us a real-time lens into anything that could impact our user experience and the ability to connect those insights to backend system performance.”

Miguel Ángel Rodriguez ​, Big Data Technical Manager

4.7
Zee5 app rating, up from 2.2/5.0 
400K
Saved new users
40%
Reduction in time spent by NOC, SRE, and Engineers

Customer Story

Reduced App Startup Time to Accelerate Content Discovery and Avoid Removal from Amazon

“The value of ECO is understanding how impactful the device type is on user experience, which can impact our KPIs, but had been invisible until Conviva was able to highlight it.

Andrew Jackson​, Senior Product Manager

900K
Devices identified with suboptimal start up on Amazon Fire TV
2.3s
Improved Startup time on Amazon Fire TV. No SLA violations.

Customer Story

Reduced ANR-Driven Ad Failures on Android Devices

Atresmedia identified a potential issue with ad crashes by analyzing common complaints about errors occurring during commercial breaks. The company used Conviva Experience Metrics and User Timelines to pinpoint users and user sessions impacted by the error. They then deployed a new application version for Android users to accelerate ad request time, significantly reducing ANR errors.

10%
Reduction in total ANR Errors
32%
Reduction in timeout errors caused by ad requests

Industry-First Achievement

Conviva is the only place to get client-centric, operational monitoring and analytics that connects business outcomes to system performance in real time and on a massive scale.

7 Billion

Sensors on
Devices

5 Trillion

(Yes, trillion.)
Events/Day

12 Billion

Metric computations/
minute

Unmatched
Scale

Learn more

Rated 4.8/5.0 by customers on Gartner Peer Insights™

Our experience with Conviva suite and the team at Conviva has been outstanding!

Reviewer Function:
Project and Portfolio Management

Company Size:
250M - 500M USD

Industry:
Software Industry

Live Stream Health Features Unlock Rapid Customer Assistance

Reviewer Function:
Engineering - Other

Company Size:
50M - 250M USD

Industry:
Media Industry

Fantastic tool for video analytics and engagement monitoring

Reviewer Function:
Product Management

Company Size:
500M - 1B USD

Industry:
Media Industry

Conviva: A Powerful Ally in Monitoring and Managing VOD & Live Streaming

Reviewer Function:
General Management

Company Size:
500M - 1B USD

Industry:
Media Industry

Conviva Video is an instrumental tool in driving quality of service

Reviewer Function:
IT

Company Size:
1B - 3B USD

Industry:
Media Industry

Conviva - Your go to analytics tool

Reviewer Function:
Data and Analytics

Company Size:
Gov't/PS/ED 5,000 - 50,000 Employees

Industry:
Education Industry

Conviva ECO: Revolutionising User Centric Observability

Reviewer Function:
Software Development

Company Size:
50M - 250M USD

Industry:
Media Industry

Revolutionizing User Experience: Conviva's Impact on Issue Identification

Reviewer Function:
Product Management

Company Size:
Gov't/PS/ED 5,000 - 50,000 Employees

Industry:
Education Industry

Exceptional Streaming and App Analytics with Unmatched Insights

Reviewer Function:
Sales and Business Development

Company Size:
<50M USD

Industry:
Media Industry

Conviva's Strong Partnership for Live Streaming Analytics Over Years

Reviewer Function:
Data and Analytics

Company Size:
10B - 30B USD

Industry:
Telecommunication Industry

Don't bother trying to instrument anything better. Just use Conviva.

Reviewer Function:
Engineering - Other

Company Size:
50M - 250M USD

Industry:
Media Industry

Excellent Insights and Real-Time Monitoring.

Reviewer Function:
Software Development

Company Size:
1B - 3B USD

Industry:
IT Services Industry

Experiencing Conviva: The Good, Bad and the Needs

Reviewer Function:
Product Management

Company Size:
Gov't/PS/ED 5,000 - 50,000 Employees

Industry:
Education Industry

Revolutionizing Defect Detection with Conviva's New AI tool

Reviewer Function:
Engineering - Other

Company Size:
3B - 10B USD

Industry:
IT Services Industry

Streamlined Operations and Enhanced Viewer experience with Conviva

Reviewer Function:
Engineering - Other

Company Size:
250M - 500M USD

Industry:
Media Industry

A good tool to consider for monitoring video performance and analytics

Reviewer Function:
Software Development

Company Size:
<50M USD

Industry:
Media Industry

Behind the Success: Conviva's Data Driven Approach

Reviewer Function:
Engineering - Other

Company Size:
50M - 250M USD

Industry:
Telecommunication Industry

Supportive Conviva Team Assists Through Complex Integration Process

Reviewer Function:
Software Development

Company Size:
1B - 3B USD

Industry:
Media Industry

Reliable and Strong Support

Reviewer Function:
Engineering - Other

Company Size:
50M - 250M USD

Industry:
Media Industry

Exceptional Conviva Integration and Support Team Always Ready to Help

Reviewer Function:
IT

Company Size:
10B - 30B USD

Industry:
Telecommunication Industry

Revolutionize Your User Experience with Conviva

Reviewer Function:
Engineering - Other

Company Size:
250M - 500M USD

Industry:
Telecommunication Industry

Conviva provides great customer support when integrating with its services

Reviewer Function:
IT

Company Size:
50M - 250M USD

Industry:
Media Industry

Revolutionizing Quality of Service Measurement with Innovative Tool

Reviewer Function:
IT

Company Size:
<50M USD

Industry:
Software Industry

Seamless Integration with Excellent Support, but Challenging Contract Negotiations

Reviewer Function:
Software Development

Company Size:
1B - 3B USD

Industry:
Media Industry

Easy to use and integrate

Reviewer Function:
Project and Portfolio Management

Company Size:
<50M USD

Industry:
IT Services Industry

Exceptional Product Experience and Collaborative Support from Conviva

Reviewer Function:
Management / Business Consulting

Company Size:
50M - 250M USD

Industry:
IT Services Industry

The Clarity and Precision of Conviva's Tracking Information

Reviewer Function:
Software Development

Company Size:
50M - 250M USD

Industry:
IT Services Industry

Coviva give great video experience insights and monitoring ability

Reviewer Function:
Engineering - Other

Company Size:
50M - 250M USD

Industry:
Media Industry

Product Efficiency Enhanced by Excellent Support Team

Reviewer Function:
IT

Company Size:
50M - 250M USD

Industry:
Media Industry

Seamless and Efficient Onboarding Experience with Conviva

Reviewer Function:
Design

Company Size:
<50M USD

Industry:
Media Industry

Experience the Power of Real-time Streaming Performance Monitoring

Reviewer Function:
Engineering - Other

Company Size:
<50M USD

Industry:
Media Industry

Exceptional Integration Support Experience with Conviva

Reviewer Function:
Engineering - Other

Company Size:
250M - 500M USD

Industry:
Travel and Hospitality Industry

Product Installation Challenges Yield Significant Analytics Insights

Reviewer Function:
Marketing

Company Size:
1B - 3B USD

Industry:
Media Industry

Decoding Videos: Understanding SPI, EBVS and High StartupTime

Reviewer Function:
Engineering - Other

Company Size:
<50M USD

Industry:
Media Industry

Exploring User Level Debugging and Metrics in Conviva

Reviewer Function:
Product Management

Company Size:
<50M USD

Industry:
Media Industry

Exploring the Versatility of the Platform Across Devices

Reviewer Function:
Software Development

Company Size:
<50M USD

Industry:
Media Industry

Delving into Accurate Data and Fast Performance Software

Reviewer Function:
Engineering - Other

Company Size:
<50M USD

Industry:
Consumer Goods Industry

Efficient Tool for Swift Data Identification

Reviewer Function:
Operations

Company Size:
500M - 1B USD

Industry:
Telecommunication Industry

The Evolution of User-Friendly Aspects in Product Update

Reviewer Function:
Data and Analytics

Company Size:
500M - 1B USD

Industry:
Media Industry

Product Simplicity: A Comprehensive Look

Reviewer Function:
Data and Analytics

Company Size:
500M - 1B USD

Industry:
Telecommunication Industry

Exceptional Integration and Support Offered by Conviva

Reviewer Function:
IT

Company Size:
50M - 250M USD

Industry:
Telecommunication Industry

Exploring the User-Friendly Interface of the Latest Software

Reviewer Function:
IT

Company Size:
50M - 250M USD

Industry:
IT Services Industry

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