You Shouldn’t Need a Developer to Answer Product Questions For product teams stuck waiting on tags, Conviva delivers real-time insights—no code, no delay, no developer backlog.
Your Dashboard Says It’s Fine. Your Users Say Otherwise Top-line metrics don’t tell the whole story. Discover how micro-cohort analysis reveals performance blind spots and uncovers hidden causes of conversion drops.
Cross-Functional Root-Cause Analysis: Why Product, Engineering, and Ops Can’t Align Discover why product, engineering, and ops teams struggle to see the same reality during incidents. Learn how real-time diagnostics and shared visibility speed up root cause analysis and protect conversion rates.
Conviva Wins 2025 Google Cloud Business Applications Partner of the Year Conviva wins the 2025 Google Cloud Business Applications Partner of the Year Award for helping digital services deliver seamless customer experiences.
Conversion Rate Drops: Why Product Teams Still Can’t Find Root Cause Explore effective strategies for diagnosing and addressing sudden conversion rate drops. Learn about new product analytics tools for root cause analysis and enhance user experience to boost checkout conversions.
How Conviva is Revolutionizing eCommerce with Lessons from Streaming Conviva revolutionizes eCommerce with real-time performance analytics, unifying experience, engagement, and technical metrics to drive growth. Learn more!
To Optimize the Customer Journey, Stay In the Flow In this series, my colleague Jason Bloomberg and I have defined quality of experience’ (QoE), discussed operationalizing telemetry data for QoE, and explored the dynamics of Time-State technology. All of which should help us break out of traditional thinking when optimizing how our critical customer-facing applications perform.
Conviva’s Five Predictions for Digital Businesses in 2025 Explore Conviva’s 2025 predictions for the evolving digital landscape. Learn how superior app experiences, AI-driven insights, and more will redefine success.
Behind the Code: Highlights from the 2024 Conviva Global Hackathon Global Conviva teams united for the 2024 Hackathon, ideating creative and innovative solutions to elevate the Conviva Operational Data Platform. Learn more!
Better LLM Agent Quality Through Code Generation and RAG Sharing our insights and learnings from the journey of building LLM agents.
Time-State Technology: The Key to Experience-Centric Operations Time-series data is a familiar concept in the observability world. Every time an application or a system adds a record to a database or log file, it includes a timestamp that represents the precise time it created that record.
Operationalizing Full-Census Data to Optimize Quality of Experience Customers expect to get what they want, when they want it, at the lowest price. They expect the freedom to choose between thousands of products and configurations, while at the same time receiving suggestions and content intuitively tailored to their needs. And if a problem arises, they have the agency to quickly take their business elsewhere.
Avoiding Conversion Blind Spots by Focusing on ‘Quality of Experience’ When booking a plane ticket on your favorite travel site, have you run into any of the following problems?
The IP-Enabled Set-Top Box Challenge: Solving for the Data Void That Cripples Operators In this panel debate you will learn how service providers monitor and improve QoE on their IP-enabled STBs by solving these challenges through an Experience-Centric approach to Observability.
Democratizing Stateful Analytics through Visual Programming Conviva recently presented a paper on "SEAM-EZ: Simplifying Stateful Analytics through Visual Programming" at the premier international conference of Human-Computer Interaction, ACM CHI 2024. We showcased our novel “no code“ platform, SEAM-EZ, for creating stateful analytics. SEAM-EZ stands for Stateful Event Analytics Made Easy; a tool that makes what used to be a complex problem seem easy.
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