Life at Conviva
Conviva Leadership
The Science
CUSTOMER SUPPORT TEAMS
Reduce call handle time.
Boost customer satisfaction.
Automated alerts and AI-generated summaries provide customer support teams
with clear insights and details on any customer issue.
Prepare your agents for every customer interaction.
Provide your customer support team with real-time quality of experience insights for every customer session.
AI-generated, real-time, session-level quality of experience insights.
Leverage AI-generated summaries of customer’s quality of experience to make it easier for agents to engage with them.
Keep your agents fully informed.
Receive automated, AI-generated alerts for every active incident to prepare agents proactively for each customer call.
Our experience with Conviva suite and the team at Conviva has been outstanding!
Reviewer Function:
Project and Portfolio Management
Company Size:
250M - 500M USD
Industry:
Software Industry
Live Stream Health Features Unlock Rapid Customer Assistance
Reviewer Function:
Engineering - Other
Company Size:
50M - 250M USD
Industry:
Media Industry
Fantastic tool for video analytics and engagement monitoring
Reviewer Function:
Product Management
Company Size:
500M - 1B USD
Industry:
Media Industry
Conviva: A Powerful Ally in Monitoring and Managing VOD & Live Streaming
Reviewer Function:
General Management
Company Size:
500M - 1B USD
Industry:
Media Industry
Conviva Video is an instrumental tool in driving quality of service
Reviewer Function:
IT
Company Size:
1B - 3B USD
Industry:
Media Industry
Conviva - Your go to analytics tool
Reviewer Function:
Data and Analytics
Company Size:
Gov't/PS/ED 5,000 - 50,000 Employees
Industry:
Education Industry
Conviva ECO: Revolutionising User Centric Observability
Reviewer Function:
Software Development
Company Size:
50M - 250M USD
Industry:
Media Industry
Revolutionizing User Experience: Conviva's Impact on Issue Identification
Reviewer Function:
Product Management
Company Size:
Gov't/PS/ED 5,000 - 50,000 Employees
Industry:
Education Industry
Exceptional Streaming and App Analytics with Unmatched Insights
Reviewer Function:
Sales and Business Development
Company Size:
<50M USD
Industry:
Media Industry
Conviva's Strong Partnership for Live Streaming Analytics Over Years
Reviewer Function:
Data and Analytics
Company Size:
10B - 30B USD
Industry:
Telecommunication Industry
Don't bother trying to instrument anything better. Just use Conviva.
Reviewer Function:
Engineering - Other
Company Size:
50M - 250M USD
Industry:
Media Industry
Excellent Insights and Real-Time Monitoring.
Reviewer Function:
Software Development
Company Size:
1B - 3B USD
Industry:
IT Services Industry
Experiencing Conviva: The Good, Bad and the Needs
Reviewer Function:
Product Management
Company Size:
Gov't/PS/ED 5,000 - 50,000 Employees
Industry:
Education Industry
Revolutionizing Defect Detection with Conviva's New AI tool
Reviewer Function:
Engineering - Other
Company Size:
3B - 10B USD
Industry:
IT Services Industry
Streamlined Operations and Enhanced Viewer experience with Conviva
Reviewer Function:
Engineering - Other
Company Size:
250M - 500M USD
Industry:
Media Industry
A good tool to consider for monitoring video performance and analytics
Reviewer Function:
Software Development
Company Size:
<50M USD
Industry:
Media Industry
Behind the Success: Conviva's Data Driven Approach
Reviewer Function:
Engineering - Other
Company Size:
50M - 250M USD
Industry:
Telecommunication Industry
Supportive Conviva Team Assists Through Complex Integration Process
Reviewer Function:
Software Development
Company Size:
1B - 3B USD
Industry:
Media Industry
Reliable and Strong Support
Reviewer Function:
Engineering - Other
Company Size:
50M - 250M USD
Industry:
Media Industry
Exceptional Conviva Integration and Support Team Always Ready to Help
Reviewer Function:
IT
Company Size:
10B - 30B USD
Industry:
Telecommunication Industry
Revolutionize Your User Experience with Conviva
Reviewer Function:
Engineering - Other
Company Size:
250M - 500M USD
Industry:
Telecommunication Industry
Conviva provides great customer support when integrating with its services
Reviewer Function:
IT
Company Size:
50M - 250M USD
Industry:
Media Industry
Revolutionizing Quality of Service Measurement with Innovative Tool
Reviewer Function:
IT
Company Size:
<50M USD
Industry:
Software Industry
Seamless Integration with Excellent Support, but Challenging Contract Negotiations
Reviewer Function:
Software Development
Company Size:
1B - 3B USD
Industry:
Media Industry
Easy to use and integrate
Reviewer Function:
Project and Portfolio Management
Company Size:
<50M USD
Industry:
IT Services Industry
Exceptional Product Experience and Collaborative Support from Conviva
Reviewer Function:
Management / Business Consulting
Company Size:
50M - 250M USD
Industry:
IT Services Industry
The Clarity and Precision of Conviva's Tracking Information
Reviewer Function:
Software Development
Company Size:
50M - 250M USD
Industry:
IT Services Industry
Coviva give great video experience insights and monitoring ability
Reviewer Function:
Engineering - Other
Company Size:
50M - 250M USD
Industry:
Media Industry
Product Efficiency Enhanced by Excellent Support Team
Reviewer Function:
IT
Company Size:
50M - 250M USD
Industry:
Media Industry
Seamless and Efficient Onboarding Experience with Conviva
Reviewer Function:
Design
Company Size:
<50M USD
Industry:
Media Industry
Experience the Power of Real-time Streaming Performance Monitoring
Reviewer Function:
Engineering - Other
Company Size:
<50M USD
Industry:
Media Industry
Exceptional Integration Support Experience with Conviva
Reviewer Function:
Engineering - Other
Company Size:
250M - 500M USD
Industry:
Travel and Hospitality Industry
Product Installation Challenges Yield Significant Analytics Insights
Reviewer Function:
Marketing
Company Size:
1B - 3B USD
Industry:
Media Industry
Decoding Videos: Understanding SPI, EBVS and High StartupTime
Reviewer Function:
Engineering - Other
Company Size:
<50M USD
Industry:
Media Industry
Exploring User Level Debugging and Metrics in Conviva
Reviewer Function:
Product Management
Company Size:
<50M USD
Industry:
Media Industry
Exploring the Versatility of the Platform Across Devices
Reviewer Function:
Software Development
Company Size:
<50M USD
Industry:
Media Industry
Delving into Accurate Data and Fast Performance Software
Reviewer Function:
Engineering - Other
Company Size:
<50M USD
Industry:
Consumer Goods Industry
Efficient Tool for Swift Data Identification
Reviewer Function:
Operations
Company Size:
500M - 1B USD
Industry:
Telecommunication Industry
The Evolution of User-Friendly Aspects in Product Update
Reviewer Function:
Data and Analytics
Company Size:
500M - 1B USD
Industry:
Media Industry
Product Simplicity: A Comprehensive Look
Reviewer Function:
Data and Analytics
Company Size:
500M - 1B USD
Industry:
Telecommunication Industry
Exceptional Integration and Support Offered by Conviva
Reviewer Function:
IT
Company Size:
50M - 250M USD
Industry:
Telecommunication Industry
Exploring the User-Friendly Interface of the Latest Software
Reviewer Function:
IT
Company Size:
50M - 250M USD
Industry:
IT Services Industry