Named a Visionary
in the 2025 Gartner®
Magic Quadrant™ for
Digital Experience Monitoring.

The only platform to identify consumer experience and engagement patterns that power better outcomes across apps, websites, and AI agents.

What’s in the report?

We believe the report highlights the Conviva platform’s innovative approach, global reach, and ability to connect every consumer experience—across AI agents, apps, and websites—to engagement patterns and outcomes, like purchases, bookings, and resolved support requests.

You’ll learn:

  • Key trends shaping the future of digital experience monitoring
  • Why Conviva was named a Visionary
  • How enterprises can align performance metrics to consumer engagement patterns and outcomes

Gartner, Magic Quadrant for Digital Experience Monitoring, published 27 October 2025 by Padraig Byrne, Pankaj Prasad, Martin Caren, D.B. Cummings, Matt Crossley, Tanmay Bisht

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Conviva.

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