Businesses spend significant time and financial resources ensuring their backend systems don’t unexpectedly go down, preventing hundreds, thousands or even millions of users from accessing their service. Focusing on preventing outages isn’t a bad investment per se, as the backlash from subscribers during an outage can damage a business’s reputation and negatively impact its bottom line. However, brands often focus more on backend systems than preventing poor user experiences. This focus needs reversing.

User experience is increasingly magnified as we leverage digital platforms for everything. In an unfortunate twist, it's the user experience that too many digital businesses neglect while trying to stand out in today's hyper-competitive landscape.

Success or failure for today’s digital businesses often hinges on their web and mobile apps. Regardless of the market or industry, engineering, IT, and product teams must deliver an available, functional, and delightful experience for their users. For these technical teams, the juggling act is meeting large numbers of users across software that’s increasingly reliantRead more »

Quality of experience aligns IT and engineering teams to true user experience (UX), refocusing observability to customer and business outcomes.

AI’s increasing integration into the wider DevOps framework will bring about significant changes in the way we approach software development.

In this webinar, experts will explore the benefits and challenges of cloud-native architecture and how observability paired with AIOps can help cut through the complexity and make the most of your observability practice.

The Super Bowl isn't just about a big NFL game or falling in love again with Cool Ranch Doritos. It’s a global event consistently delivering over 110 million viewers.

Today we are thrilled to announce that our Experience-Centric Operations (ECO) service is generally available to all our customers.

Here’s 10 ways Conviva helps drive customer experience, team alignment and efficiency, and business impact for iGaming,