Use Cases
Pinpoint growth opportunities.
Pinpoint high-performing customer cohorts, uncover hidden friction, and act on real-time insights to boost conversion, engagement, and revenue.
Turn insights into action, fast.
Conviva delivers real-time, outcome-based performance analytics. Across apps, websites, streaming, and AI agents, our platform connects end user engagement patterns to technical performance and business outcomes—revealing what happened, why it happened, and how to act instantly to drive growth with confidence.
Uncover upside and friction across every step in the customer journey.
Analyze every user interaction to discover where your product is thriving and where it’s falling short, zooming into behaviors or feature interactions to see how they impact KPIs. The result? A clear map of opportunities to boost conversions, engagement, and retention.
Instantly analyze any dimension that matters—from campaign to promo code to device and beyond.
Our high-dimensional analytics let you analyze performance instantly across hundreds of attributes and billions of combinations. Identify growth opportunities and detect anomalies impacting outcomes—with precise root-cause analysis.
Spot under-performing customer cohorts.
Pinpoint cohorts falling short of desired outcomes—and act on automatically generated improvement paths to enhance performance.
Scale up what’s working best.
Identify high-performing customer cohorts worth replicating. Conviva shows what works and why, so you can roll out proven solutions across your apps, website, streaming services, and AI agents with confidence.
