91% of Consumers Impacted by Poor Digital Experiences, Leading to Significant Revenue Losses for Businesses.
In today’s attention economy, high-quality digital experience is everything. The 2025 State of Digital Experience Report reveals the staggering business impact of poor online experiences—showing how even small friction points drive lost revenue, customer churn, and brand damage.
Based on insights from 37 million consumers, the report highlights why product analytics and observability tools are falling short—and how leading brands drive growth with real-time product analytics.
- 55% of consumers abandon purchases after a poor experience.
- 50% switch to competitors.
- 39% cancel subscriptions outright.
Download the full report to understand where brands are falling short—and what it takes to win in 2025.