The attention economy is unforgiving. Every second counts.
We tapped into insights from 37 million consumers and learned that 91% of consumers reported a digital issue last year—and the impact is severe:
- 55% abandon purchases
- 50% switch to competitors
- 39% cancel subscriptions
One glitch, one delay, one missed signal—and the opportunity is gone.
Join Conviva VP of Solutions Engineering, Will Penson, and Intellyx analyst Jason Bloomberg for a look at the 2025 State of Digital Experience Report.
We break down the thousands of micro-frictions quietly killing engagement—and how high-performing teams are uncovering hidden opportunities for growth.
You’ll learn:
- Why the disconnect between product analytics and observability drives churn and missed revenue
- What high-performing companies do differently to capture attention and drive conversion
- How real-time performance analytics helps teams detect issues faster and prioritize by business impact