Life at Conviva
Conviva Leadership
The Science
Connect
your entire operation to true customer experience.
Monitor and act on a unified view of user experience, engagement, and system performance, in real time, at a massive scale, and without sampling.
We live in an attention economy.
Experience is everything.
Conviva is the only platform that uses full-census, comprehensive client-side telemetry to give you real-time insights into every digital experience. The results? A faster app, a five star app rating, reduced time to resolution, features customers want, operational efficiencies, and lower costs.
Customer Story
Solved Customer Login Issues Before a La Liga Match
“Thanks to Conviva we have been able to model our user experience and solve a problem that was affecting our end users, but whose importance we had not been able to understand with any other solution.”
Miguel Ángel Rodriguez , Big Data Technical Manager
Revenue
Customer Story
Resolved User Experience Issues During App Release
“When we released the new app version, we thought everything looked great. But soon after, Conviva triggered on AI Alert indicating something went wrong. Conviva enabled us to solve the issue fast, ensuring a high-quality experience for thousands of our customers.”
Jhanett Marcano, Senior TPM
Customer Story
Saved Subscription Revenue with Experience-Centric Customer Monitoring
“Conviva gives us a real-time lens into anything that could impact our user experience and the ability to connect those insights to backend system performance.”
Miguel Ángel Rodriguez , Big Data Technical Manager
Customer Story
Reduced App Startup Time to Accelerate Content Discovery and Avoid Removal from Amazon
“The value of ECO is understanding how impactful the device type is on user experience, which can impact our KPIs, but had been invisible until Conviva was able to highlight it.”
Andrew Jackson, Senior Product Manager
Customer Story
Reduced ANR-Driven Ad Failures on Android Devices
Atresmedia identified a potential issue with ad crashes by analyzing common complaints about errors occurring during commercial breaks. The company used Conviva Experience Metrics and User Timelines to pinpoint users and user sessions impacted by the error. They then deployed a new application version for Android users to accelerate ad request time, significantly reducing ANR errors.
Industry-First Achievement
Conviva is the only place to get client-centric, operational monitoring and analytics that connects business outcomes to system performance in real time and on a massive scale.
7 Billion
Sensors on
Devices
5 Trillion
(Yes, trillion.)
Events/Day
12 Billion
Metric computations/
minute
Unmatched
Scale