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USER EXPERIENCE OPTIMIZATION
Mitigate Subscription Drop-Off
BUSINESS IMPACT
Increase Subscription Completion by 43%
A Conviva customer has identified gaps in their subscription processes that have caused users to give up and are now working to fill those gaps and increase subscription completion rates by 43%, as seen with other Conviva customers.
Business Problem
If a user wants to subscribe to your service, don’t let your sign up experience to be the reason they give up. Drop-offs in your susbcription process are lost revenue opportunities directly correlated to a sub-optimal user experience. Identify gaps and bottlenecks in your subscription process to speed up sign-up, reduce friction, and optimize subscription flows – ensuring no user drops off because of experience.
Conviva’s Solution
Pinpoint the moments in your app experience that are keeping users from completing their subscription. Set custom metrics based on every step of your subscription journey to identify drop off points so you can streamline subscription and mitigate any drop off.
