Use Cases

Elevate Experiences with Conviva.

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Discover experience-centric insights that drive business impact. Our platform empowers teams to take action on their real-time experience data to improve operational efficiency, increase revenue generation, and boost user engagement. Uncover the possibilities when you prioritize user experience in your operations.

The 4 Customer Experiences that Generate Revenue

Sign Up Experience

How many customers are you losing because it’s taking them too long to sign up?

Content Discovery Experience

How much engagement are you losing because it takes your customers too long find the right content?

Login Experience

How many customers are leaving the service because it takes them too long to log in?

Playback Experience

How are you identifying and resolving session-level technical issues in real-time so viewers will keep coming back?

Conviva Operational Data Platform

Time-State Analytics

Redefining Observability: The Experience-Centric Approach

Full Experience

AVOD Experience

Use Cases

Global Services

Redefining Observability: The Experience-Centric Approach eBook

At Conviva, we build transformational technology that solves problems no one else can.

CSI Magazine has awarded Conviva its Best Data and Analytics Innovation Award for 2023

Elevate Experiences with Conviva.

The 4 Customer Experiences that Generate Revenue

Sign Up Experience

Content Discovery Experience

Login Experience

Playback Experience

Ad Campaign Reporting

Ad Currency & Benchmarking

Ad Delivery Monitoring

Ad Load Optimization

Audience Measurement

Improve Ad Targeting

Increase Ad Fill

Increase Ad Revenue

Measure Audience Reach

Optimize Ad Delivery

Optimize Ad Packages

Optimize Ad Spend

Post-Ad Campaign Reporting

Application Crash Analysis

App Roadmap Prioritization

Load Time Optimization

Login Acceleration

Payment Processing Optimization

Automate Support Chatbots

Automating Subscriber Refunds

Reduce Customer Support Calls

Resolve Usage Queries

Improve Campaign Performance

Increase Audience Acquisition

Marketing Attribution

Marketing Campaign Reporting

Subscriber Growth Analysis

Viewer Behavior Analysis

A/B Test Updates

Benchmark Performance

Bitrate Rendition Efficiency

CDN Encoding

CDN Selection

Comprehensive Monitoring and Benchmarking

Concurrent Traffic Forecasting

Customize Release Dashboards

Granular NOC Monitoring

Identifying Broken Assets

Identify Underperforming CDNs

Improve App Versions

Live Event Monitoring

Manage Content Releases

Multi-CDN Optimization

Optimize ABR

Prioritize Player Improvements

Real-Time Monitoring

Regional Application Launches

Root-Cause Analysis

Streamline Screencasting

24/7 Monitoring

Analyze in Real-Time

AWS plug-in

Datadog plug-in

Google Cloud plug-in

Investigating System Errors

Performance Trend Analysis

Quality Deviation Analysis

SalesForce plug-in

Touch Stream plug-in

Content Discovery Analysis

Efficient User Routing

Mitigate Subscription Drop-Off

Streamline Subscription Processes

User Engagement Optimization

CSI Magazine has awarded Conviva its Best Data and Analytics Innovation Award for 2023