Reports

Download the full report to understand where brands are falling short—and what it takes to win in 2025.

Download this eBook to learn the top six reasons why your observability and product analytics tools are failing you.

Conviva solves these challenges through an Experience-Centric approach to Observability, revolutionizing QoE for IP-enabled STBs. Download our eBook to learn more, or speak with an expert today.

User experience is a complex subject. Many digital businesses, big data platforms, and observability and analytics solutions have tried to find a way to represent it effectively, but the effort, manpower, and budget required to get even a small glimpse of what users are encountering on the front-end of digital platforms has been unsustainable.

While Observability and Application Performance Monitoring (APM) tools have transformed how engineering and operations teams function over the last ten years, there are several challenges that every VP of Ops and CTO still face with no clear solution in sight. Explore this eBook by Conviva to uncover the profound influence of Experience-Centric Operations.

Conviva has gathered insights from leading streaming companies around the globe to help your team avoid 5 critical mistakes that can limit your operational efficiency and put profit at risk.

In this white paper, you’ll learn the difference between authenticated versus non-authenticated social media metrics, the top five metrics for monitoring performance and diagnosing issues, and how to use metrics to increase viewer engagement, reduce subscriber churn, and elevate the customer experience.