ABOUT CONVIVA
We revolutionize how businesses understand customer experience and engagement.
Trusted by companies like Disney, NBC, and the NFL, Conviva is the first and best place to go to understand and optimize your customers’ digital experiences to maximize satisfaction, conversion, and revenue. Our Operational Data Platform unlocks the power of full-census, comprehensive client-side telemetry—capturing all customer experiences across all devices and linking them to the performance of underlying services, in real time and at a fraction of the cost of alternative solutions.
Our unique approach can transform your business operations.
Connect your entire operation (technical, support, and business teams) to true customer experience
Increase application performance and app store ratings
Release new features that improve engagement, conversion, and revenue
Cut customer support call handle times and improve customer satisfaction
Improve team efficiency and cross-team collaboration
Reduce big data analytics costs
Industry-First Achievement
Conviva is the only place to get client-centric, operational monitoring and analytics that connects business outcomes to system performance in real time and on a massive scale.
7
Billion Sensors on Devices
5
Trillion (Yes, trillion.)
Events/Day
12
Billion Metric Computations/
Minute
How do you connect your teams to every customer’s digital experience in real time?
Conviva is the only place to get client-centric, operational monitoring and analytics that connects business outcomes to system performance in real time and on a massive scale.