You are blind to how subscribers experience your IP-enabled set-top box.
Download our new e-book to learn how service providers use Conviva to calculate Experience Metrics across any end-point within their IP-Enabled STB and reduce churn.
Download the eBook
Common challenges within IP-enabled STBs:
Limited Root-Cause Understanding
You struggle to identify root cause for quality issues on owned and 3rd party applications.
Measurement Fragmentation
You face fragmented & uncorrelated measurement of user journeys, experience, and engagement within your IP-enabled STB.
Blind to External Apps
You don’t know what your customer experiences when they launch a 3rd party app, how much they use it, or what is your ROI.
Heavy Tech Stacks
Legacy tools that monitor and analyze your raw event data negatively affect both your bottom line and your IP-enabled STB performance.
Inefficient Development
Service providers face long development cycles for new IP-enabled STBs, and the entire world is watching each release. If something goes wrong, it’s a front-page news story and subscribers churn.
Conviva solves these problems, and more, helping service provides enhance their operational efficiency, improve viewer engagement,
and maximize revenue generation by delivering high-quality OTT experiences.
Download our eBook or speak to an expert today.