How to Compete in the Attention Economy

The attention economy is unforgiving. Every second counts.

We tapped into insights from 37 million consumers and learned that 91% of consumers reported a digital issue last year—and the impact is severe:

• • 55% abandon purchases
  • 50% switch to competitors
  • 39% cancel subscriptions

One glitch, one delay, one missed signal—and the opportunity is gone.

Join Conviva VP of Solutions Engineering, Will Penson, and Intellyx analyst Jason Bloomberg for a first look at the 2025 State of Digital Experience Report.

We’ll break down the thousands of micro-frictions quietly killing engagement—and how high-performing teams are uncovering hidden opportunities for growth.

You’ll learn:

• Why the disconnect between product analytics and observability drives churn and missed revenue
• What high-performing companies do differently to capture attention and drive conversion
• How real-time performance analytics helps teams detect issues faster and prioritize by business impact