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Meet the world’s first Operational Data Platform engineered to help technology teams find and eliminate the QoE issues that are leaking revenue, conversion, and engagement.

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OPERATIONAL DATA PLATFORM

Poor Quality of Experience costs you millions.

We compute user Quality of Experience (QoE) across all devices, in real-time. We do that by combining user actions and system responses to give your technology and operations teams insights and AI-driven alerting into any issues impacting user engagement.

Find the 80% of experience issues you’re currently missing

Conviva can proactively alert you to undetected QoE issues affecting customers using full-census client-side telemetry which includes user action and system response data—all integrated into a single session.

Reduce MTTX

Dive deeper into issues with automatic diagnostics that not only spot anomalies but also provide actionable insights into their root causes.

Reduce Tool Sprawl

Correlated QoE and systems performance data – all in a single interface – for the world’s first real-time operational + product analytics.

Reduce Big Data Costs

Flexible ingest of telemetry data – activate, compute, and pay for only the events you need.

Improve Dev Efficiency

Rapidly identify and resolve QoE and performance issues in your CI/CD pipeline before any users are impacted.

Explore the Conviva Operational Data Platform

Sensors on
Devices

(Yes, trillion.)
Events/Day

12B

Metric computations/
minute

Unmatched
Scale

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Ingest

Full-census client-side telemetry data.  No sampling required.

All events from user interactions and system responses sessionized together in real-time. Yes, it’s possible.

Learn more about universal ingest

Activate

Keep what matters while building connected stateful metrics.

Control costs by filtering out the noise from your most valuable operational data and in real-time build stateful metrics across all sources.

Learn why a sound activation strategy is critical

Monitor

No static dashboards.
Click to root cause.

From experience metrics to root-cause in a few clicks.

Leave behind static dashboards and metrics

Automate

Explainable AI Alerts across millions of user cohorts.

Before the first negative social post drops, explainable AI-driven alerts point out blind spots impacting user experience. We don’t trust black box AI solutions and neither should you.

Get verifiable alerts you can trust

Ask

Ask with a click.
Answers in seconds.

Find answers to questions you didn’t know to ask. Analyze hundreds of metrics across tens of thousands dimension combinations instantly.

Learn more about instantaneous analytics on historical data

THERE’S A REASON THE WORLD’S LEADING B2C COMPANIES CHOOSE CONVIVA. OUR CUSTOMERS INCLUDE 12 OF THE 15 LARGEST GLOBAL MEDIA COMPANIES WITH COMBINED MARKET CAPS EXCEEDING HALF A TRILLION DOLLARS. When big business is on the line technology matters.