Conviva Blog

QoE

Business Benefits Enabled by Conviva

In a previous blog, we explained the cost savings that organizations experience with Conviva, according to the Forrester: Cost Savings and Business Benefits Enabled by Conviva report and now we’ll focus on the business benefits that were uncovered.
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QoE

Case Study: Doubtnut Aces EduTech Video with Conviva

Doubtnut teamed up with Conviva to illuminate blind spots and safeguard students’ offline video learning. Doubtnut implemented Conviva Experience Insights for real-time quality of experience (QoE) monitoring and Viewer Insights to granularly slice and dice learning assets and troubleshoot problematic clips.
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QoE

Cost Savings with Conviva

From diagnosing service issues to having limited insight into a user’s experience and expensive call center costs, publishers face frequent challenges on a daily basis. Many decision-makers end up using feedback from focus groups or customer surveys to understand their…
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Advertising

Case Study: Co-viewing

Publisher Profile A major children’s streaming service that monetizes their videos via advertising. Many advertisers interested in purchasing inventory on this platform are hoping to reach not just the children watching, but also the parents viewing with them. The publisher…
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QoE

Case Study: National Broadcaster

Publisher Profile A predominant national broadcaster with a network of dozens of channels accessible to more than a billion viewers. Provides global, multi-language content in sports, entertainment, and news. Offers both live and video-on-demand (VOD) streaming.   Challenges The publisher…
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Marketing

Transform your Customer Care Experience with Conviva + Salesforce

Customer experience reigns supreme As the streaming industry becomes more competitive, delivering exceptional customer care experiences remains a key area of differentiation for businesses to drive customer loyalty and combat churn. 81% of companies compete based on customer experience. The…
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