Conviva guarantees exceptional quality of experience for users.

Our competitors can’t.

Unlike observability or product analytics tools, Conviva converts experience, performance, and engagement into real-time operational metrics so that you can detect the 80% of quality of experience (QoE) issues you’re currently missing and solve them before users are impacted.

CONVIVA OPERATIONAL DATA PLATFORM

Conviva is the leading solution for delivering flawless quality of experience and so much more.

Conviva makes it simple to understand quality of experience and how it impacts your users.

Consolidate user actions and system events into a single session to find quality of experience issues affecting your customers.
Create quality of experience metrics with an intuitive no-code visual builder.
Integrate quality of experience metrics into CI/CD workflows, and link QoE issues with specific software releases.

Conviva immediately surfaces issues impacting users and provides root causes for quick solutions.

Detect the unknown in real-time and point immediately to why it’s happening with explainable AI Alerts.
Dive into any combination of metrics and dimensions right down to root cause, individual users and sessions, and impacted trace id’s.
Pinpoint impacted users in just a few clicks.

Conviva streamlines your business operations.

Natively unify and synchronize all data sets.
Trace cause and effect across system performance, user experience, and user engagement in real time.
Share the same UI and metrics across engineering, product, and tech ops teams.

In these times, when we are trying to find savings, while growing our business, Conviva is an important partner to help us get more value out of our data across the company.

- Michael Cerda, EVP Product & Engineering, Televisa Univision