The Power of Users: User Flow Monitoring in Action

Thursday, June 15, 2023

9am PT  |  12pm ET  |  5pm BST  |  6pm CET

Streaming businesses can’t thrive if viewers are unengaged. That’s why strategic engineering and operations teams are implementing user flow monitoring to guide every decision, from product development to customer care resolution. 

Join our roundtable conversation with the TV Engineering and Operations team at Altice Portugal that were instrumental in launching MEO, Altice’s OTT offering, as we discuss prioritizing the user experience and activating user data to drive competitive advantage.  

Step away from the session with actionable best practices on: 

    • Adopting user flow monitoring across hybrid delivery models 
    • Activating viewer insights to drive product innovation 
    • Measuring engagement at every stage of the viewer journey 


Jorge Miguel Jardim

Director of TV Engineering and Operations, MEO

Sergio Raposo

Head of Video and TV Services, MEO 

Nuno Filipe Spranger

TV/Video system & Integration Engineer, MEO

This conversation is part of Conviva’s Experts in Streaming Media Series, highlighting the successes and key learnings from forward-thinking streaming leaders who are taking an innovative approach to data and adapting to the changing landscape of streaming media.