The Power of Users: User Flow Monitoring in Action
Thursday, June 15, 2023
9am PT | 12pm ET | 5pm BST | 6pm CET
Streaming businesses can’t thrive if viewers are unengaged. That’s why strategic engineering and operations teams are implementing user flow monitoring to guide every decision, from product development to customer care resolution.
Join our roundtable conversation with the TV Engineering and Operations team at Altice Portugal that were instrumental in launching MEO, Altice’s OTT offering, as we discuss prioritizing the user experience and activating user data to drive competitive advantage.
Step away from the session with actionable best practices on:
- Adopting user flow monitoring across hybrid delivery models
- Activating viewer insights to drive product innovation
- Measuring engagement at every stage of the viewer journey
Jorge Miguel Jardim
Director of TV Engineering and Operations, MEO
Head of Video and TV Services, MEO
Nuno Filipe Spranger
TV/Video system & Integration Engineer, MEO