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Download our new e-book to learn how service providers use Conviva to calculate Experience Metrics across any end-point within their IP-Enabled STB and reduce churn.
Real-time IP-enabled STB Experience Metrics, only from Conviva
- % of reboots that turn into a support call
- % of support calls that result in a truck roll
- % of plays with decode issues
- % of devices exceeding temperature thresholds
- Average time from STB wakeup to first play
And many more.