The Experience Advantage: Reduce Costs and Boost Engagement with Real-Time User Experience Monitoring

User experience is a complex subject. Many digital businesses, big data platforms, and observability and analytics solutions have tried to find a way to represent it effectively, but the effort, manpower, and budget required to get even a small glimpse of what users are encountering on the front-end of digital platforms has been unsustainable.

Conviva, however, has put decades of research, experience, and development into perfecting an Operational Data Platform that allows you to protect important moments for your users, resolve their issues in real time, and reap the benefits for your business along the way. Our latest ebook discusses the two aspects of experience that matter most for your business, and showcases how existing Observability tools are disconnected from what really matters to the business: user experience and engagement. Read this ebook.