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Conviva Survey Shows High Abandonment Rates for Lower Quality Video Experiences

Published

November 17, 2015

Online video is not yet a gold-plated experience; we’ve all had the experience of clicking to watch a video only to have the picture quality stink or multiple interruptions/buffering occur. To help understand the consequences of lower quality video, Conviva has done a 500-user, survey which shows how viewers react to these problems.

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Decoding User Behavior: Innovative Use of AI in Operational Data Analysis

Experience Metrics
The key to delivering optimal experiences to every user is to comprehensively measure and react to changes in their Quality of Experience in real-time. But, that can mean scanning millions of unique user data points to identify anomalies, detect patterns, and address the root causes of issues. It's becoming more difficult for operations teams to keep up with the speed and scale of user data they need to analyze. That’s where AI comes in.

Eliminating the Set-Top Box Blind Spot eBook

Experience Metrics
Conviva solves these challenges through an Experience-Centric approach to Observability, revolutionizing QoE for IP-enabled STBs. Download our eBook to learn more, or speak with an expert today.