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Customer Story | Transforming Customer Service through Streaming Analytics: A Telecom Success Story

Customer Story

A leading telecommunications company in Portugal harnessed Conviva’s streaming analytics to reduce service calls and improve quality of experience.

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The Definitive Guide to Audience Retention

Blog

Audience retention is the key to growth in the increasingly competitive business of video streaming. Learn how to use data to target it.

Case Study: Customer Care

Customer Story

Learn how a U.S.-based streaming business with tens of millions of users was able to resolve calls faster and reduce call center operations by $564,000.

Conviva Operational Data Platform

Time-State Analytics

Redefining Observability: The Experience-Centric Approach

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AVOD Experience

Use Cases

Global Services

Redefining Observability: The Experience-Centric Approach eBook

At Conviva, we build transformational technology that solves problems no one else can.

CSI Magazine has awarded Conviva its Best Data and Analytics Innovation Award for 2023

Customer Support

CSI Magazine has awarded Conviva its Best Data and Analytics Innovation Award for 2023