Unlock the Power of Experience-Centric Observability
Understand and destroy your hidden conversion killers before they destroy your bottom line.
Announcing the General Availability of Experience-Centric ObservabilityRead Now
THERE’S A REASON THE WORLD’S LEADING B2C COMPANIES CHOOSE CONVIVA.
Our Customers Include 12 OF THE 15 LARGEST GLOBAL MEDIA COMPANIES
WITH COMBINED MARKET CAPS EXCEEDING HALF A TRILLION DOLLARS.
It’s about time.
The Conviva Operational Data Platform is the first and only to connect complex system performance directly to business outcomes at scale, in real time.
For operational teams it’s a game-changing way to understand and immediately respond to what customers are experiencing in the real world. Now you can natively analyze complex big data effortlessly across vast and disparate data sets. And eliminate noise and guesswork with Stateful Analytics, a new approach that understands sequence, timing, and cause-and-effect, ensuring you get only insights relevant to the moments that matter to your customers and your bottom line.
With Conviva, we can deliver our KPIs because everything is set up out of the box, from customer experience metrics to the ability to instantly correlate unexpected changes in engagement to performance issues on the backend. Not only was the SDK easy to integrate, but we have also been able to consolidate our technology spend by deploying Conviva for multiple use cases, including application analytics and video delivery.
Conviva lets us know exactly what our customers are experiencing and that is a game changer.
- Sander Kouwenhoven, CTO of NLZiet
THE CONVIVA OPERATIONAL DATA PLATFORM
Stop working for your data.
Make it work for you.
Stop collecting and paying for data that fails to move the needle for your business. Put an end to knowing there’s a problem without immediately understanding why – or worse, not knowing there’s a problem at all until your CEO sees customers ranting on social. Say goodbye to tool sprawl, soaring costs, and contextless data that wastes resources and slows you down. Conviva empowers your team to precisely identify what’s impacting customers, swiftly determine priorities, and take immediate, high-impact action.
Experience-centric vs. System-centric Approach
Connect back-end performance to real-time customer experience and engagement at scale with 100% census data.
Stateful Analytics vs. Tabular Analytics
A new approach pioneered to continuously model and analyze real-world data, taking sequence, timing, cause & effect into account.
Unified vs. Fragmented
Real-time monitoring and analytics on fully synchronized live and historical data from any source.
An Operational Data Platform FOR YOUR BUSINESS
Cut complexity, overhead, and time-to-resolution.
SQL-based observability and analytics tools simply can’t see everything you need. What’s happening between events. System and user behavior over time. Cause and effect across complex systems. Those gaps are why we built an entirely new technology, computational model, and query language for the Conviva Operational Data Platform.
Our real-time stateful monitoring & analytics platform is the world’s first and only solution that replaces outdated data structures, expensive queries, complicated dashboards, and time-consuming triage with transformational technology that solves problems no one else can.
World-class user experience,
Conviva is the first user-centric operational analytics solution that enables companies to deliver exceptional app experiences by providing end-to-end visibility into their users’ journeys in applications.
Conviva provides instant analytics on live and historical data, benchmarks streaming performance, highlights improvement opportunities, drills down to root cause, and alerts you to problems you might never have discovered – all before viewer experience is impacted.
Since 2006 Conviva has been at the forefront of user-centric analytics.
Streaming app revenues supported
With this visibility, we’ve been able to resolve issues quickly and provide the best possible viewing experiences.
JARRED WILICHINSKY, VP VIDEO MONETIZATION AND OPERATIONS, PARAMOUNT+