MEDIA PIPELINE & DELIVERY
Granular NOC Monitoring
Increase CSAT and viewer watch time
A global media & entertainment giant identified and re-encoded several broken assets, meeting internal QoE goals to ensure high engagement and subscriber CSAT.
How do you monitor delivery of thousands of assets, across millions of customers, in real-time? Detecting even the slightest decrease in performance on any single asset can feel like finding a needle in a haystack, but it makes a massive difference in QoE. If you can detect, diagnose, and address quality deviations in real-time, you can solve viewer problems before they even notice an issue. Leverage Conviva’s AI-powered alerts to surface anomalous drops in performance that could easily go undetected.
Leverage Conviva’s real-time AI alerting for any broken asset based on reduction in performance metrics.