Conviva Leadership
Improving LLM Output by Combining RAG and Fine-Tuning
Experience Metrics April 30, 2024When designing a domain-specific enterprise-grade conversational Q&A system to answer customer questions, Conviva found an either/or approach isn’t sufficient.
Newsroom
Driving Success With A Focus On Quality Of Experience
Experience Metrics April 9, 2024Businesses spend significant time and financial resources ensuring their backend systems don’t unexpectedly go down, preventing hundreds, thousands or even millions of users from accessing their service. Focusing on preventing outages isn’t a bad investment per se, as the backlash from subscribers during an outage can damage a business’s reputation and negatively impact its bottom line. However, brands often focus more on backend systems than preventing poor user experiences. This focus needs reversing.
Platform Engineering and GenAI: ‘Get Your House in Order’
Experience Metrics April 9, 2024User experience is increasingly magnified as we leverage digital platforms for everything. In an unfortunate twist, it's the user experience that too many digital businesses neglect while trying to stand out in today's hyper-competitive landscape.
How Conviva Uses Endpoint Event Data to Measure UX at Scale
Experience Metrics March 29, 2024Quality of experience aligns IT and engineering teams to true user experience (UX), refocusing observability to customer and business outcomes.
Next-Gen DevOps: Integrate AI for Enhanced Workflow Automation
Experience Metrics March 14, 2024AI’s increasing integration into the wider DevOps framework will bring about significant changes in the way we approach software development.
Heard on the Street – 1/25/2024
Experience Metrics January 25, 2024Welcome to insideBIGDATA’s “Heard on the Street” round-up column! In this regular feature, we highlight thought-leadership commentaries from members of the big data ecosystem. Each edition covers the trends of the day with compelling perspectives that can provide important insights to give you a competitive advantage in the marketplace.
Shifting The Focus To Experience-Centric Observability
Experience Metrics January 23, 2024User experience is increasingly magnified as we leverage digital platforms for everything. In an unfortunate twist, it's the user experience that too many digital businesses neglect while trying to stand out in today's hyper-competitive landscape.
11 Million Will Skip Linear TV and Stream the Super Bowl. Here’s Why That’s Possible
Experience Metrics February 8, 2023When the World Cup had its memorable run in Qatar, I enjoyed watching the matches like everyone else. But honestly, I was much more focused on the technical aspects of the viewing experience for fans worldwide.
Ad Tech Companies Are Partnering To Better Measure Cross-Platform Video Audiences
Experience Metrics October 1, 2022Last month two audience measurement/ad tech companies, iSpot and 605 both competitors to Nielsen, announced a partnership with Conviva. Conviva is a global streaming analytics company that provides data in real time to subscribers.
605 Collaborates With Conviva to Enrich Cross-screen Measurement of Content and Advertising Across Premium Video
Experience Metrics October 21, 2022605, a global leader in television and cross-platform measurement, analytics and attribution, announced today a data and technology collaboration agreement with Conviva, the leading streaming analytics platform. This collaboration will bring de-duplicated, standardized data to video and advertising industry customers worldwide, enabling full-census measurement of content and advertising across premium video. Standardizing publisher first-party streaming data as the foundation for 605’s cross-platform measurement reporting, at scale, will enable new levels of analysis, accuracy and data actionability to drive meaningful outcomes.
