Guarantee user engagement.

Conviva operational analytics delivers the
insights you need to optimize performance,
experience, and engagement.

Twelve of the fifteen largest global media companies rely on our operational data platform.

They use Conviva to drive real-time decisions at every level of their organization, and confidently connect complex system performance directly to business outcomes at scale, in real time.

 

Conviva has repeatedly set the standards for real-time media intelligence and does it again now with the latest generation of Conviva for Video.

–  CHRISTINE WEBER, ​SENIOR VP OF ENGINEERING AT SLING

45% decrease in MTTR on support calls $3.25Msaved in CDN costs$14.6Mincrease in ad revenue31% reductionin support calls$14M saved in big data processing costs$20.4Mpreserved in subscriber revenue

Monitoring and analytics together,
in real-time.

Built on our revolutionary technology, Conviva’s Operational Data Platform automates the monitoring and optimization of the user journey across every app, stream, device, and platform around the world so you can meet and exceed goals for your digital business.

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Do more with less.

Optimize your existing resources.

Reduce thousands of man-hours in issue identification and root-cause analysis and focus resources on high-impact issues that impact streaming minutes, engagement, and subscriber and advertising revenue.

Ditch needless telemetry data.

FOCUS ON INCREASING REVENUE AND CONTROLLING COSTS.

From the moment users first log into your app to their content searches, video and ad interactions, subscription upgrades – and every interaction in between – you can now monitor, manage, and optimize it all in real-time and at scale.

Respond to the moments that matter.

MAKE THE RIGHT DATA-DRIVEN DECISIONS.

Focus only on issues that block the Moments that Matter for you and your customers – whether that’s app log-in time, subscription upgrades, credit card updates, video watch time, or ad impressions. Make real-time informed decisions by analyzing user engagement, experience, and backend infrastructure metrics together.

Power proactive issue detection.

AUTOMATE PROACTIVE MONITORING AND ISSUE DETECTION.

AI algorithms and AI-driven alerts surface anomalous events and insights, pointing out issues you may not even know you should be looking for. Quickly analyze and drill down to act on issues that negatively impact experience and engagement metrics, with full context for deep root cause analysis.

With the visibility Conviva provides, we’ve been able to resolve issues quickly and provide the best possible viewing experiences.

 

- JARRED WILICHINSKY, ​VP VIDEO MONETIZATION​ AND OPERATIONS, paramount+

Ready to transform your business with the world’s first and only Operational Data Platform?

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