On-Demand Webinar

On-Demand Webinar: The Power of Users: User Flow Monitoring in Action

Streaming businesses can’t thrive if viewers are unengaged. That’s why strategic engineering and operations teams are implementing user flow monitoring to guide every decision, from product development to customer care resolution.

Join our roundtable conversation with the TV Engineering and Operations team at Altice Portugal that were instrumental in launching MEO, Altice’s OTT offering, as we discuss prioritizing the user experience and activating user data to drive competitive advantage.

Step away from the session with actionable best practices on:

  • Adopting user flow monitoring across hybrid delivery models
  • Activating viewer insights to drive product innovation
  • Measuring engagement at every stage of the viewer journey

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Decoding User Behavior: Innovative Use of AI in Operational Data Analysis

Experience Metrics
The key to delivering optimal experiences to every user is to comprehensively measure and react to changes in their Quality of Experience in real-time. But, that can mean scanning millions of unique user data points to identify anomalies, detect patterns, and address the root causes of issues. It's becoming more difficult for operations teams to keep up with the speed and scale of user data they need to analyze. That’s where AI comes in.

Eliminating the Set-Top Box Blind Spot eBook

Experience Metrics
Conviva solves these challenges through an Experience-Centric approach to Observability, revolutionizing QoE for IP-enabled STBs. Download our eBook to learn more, or speak with an expert today.