Experience-Centric Observability

Mastering the Art of Scale

In the fast-paced world of digital streaming, the ability to scale and adapt is crucial for delivering high-quality user experiences. With millions of users engaging with dozens of apps at a time, operations teams need the scale and agility to monitor and optimize every individual user experience in real-time. It’s a massive scale challenge.

Three Big Takeaways From the NFL’s Record Playoff Weekend

This past Saturday’s playoff game represented the highest day of internet use in US history. NBC Sports reported that Saturday’s Chiefs / Dolphins game reached 27.6 million viewers, ranking as the most streamed event in US history. Conviva is proud to continue our eight year partnership with NBC Universal.

The Case for Experience-Centric Observability

While Observability and Application Performance Monitoring (APM) tools have transformed how engineering and operations teams function over the last ten years, there are several challenges that every VP of Ops and CTO still face with no clear solution in sight.

Pitfalls of Today’s Observability Tools

Today’s monitoring tools focus almost exclusively on backend servers and applications. Unfortunately, this means ops teams are completely disconnected from the user experience, leaving them guessing in the dark and with no context on how to prioritize.

Conviva’s Approach to Experience-Centric Observability & Stateful Analytics

Conviva’s approach to build a platform for Experience-Centric Observability involves two key technologies: 1) A thin SDK (we call Sensor), which is a new approach to collecting data from application endpoint and 2) Time-State Technology, which is a new abstraction and system for efficient, real-time, and stateful data processing at scale.